Good news - CHELCO has a new prepay rate for you! CHELCO prepay members were automatically migrated to this new, more favorable rate March 1, 2021, if they had not already made the switch. This new prepay rate more closely mirrors the current postpaid residential rate. To learn more about how this could affect you, call us at (850) 892-2111, or CLICK HERE for our Prepay brochure.
Frequently Asked Questions
How will this affect my daily rate?
The per-kilowatt-hour and daily customer charge will be adjusted to mirror our current postpaid residential rate. Members who use less energy each day will benefit from this change, while those who use more energy will break even.
Can I move to a postpaid account?
If you would like to change your account type to a postpaid account, this change will be subject to utility credit approval. If your credit score does not meet the necessary threshold, you may be required to pay a security deposit on the account if you wish to migrate to postpaid.
Why did you move to a new prepaid rate?
This new prepaid rate will benefit more members and will more closely mirror our current postpaid residential rate. This rate is more favorable for the majority of prepaid users, prompting us to make this change.