CHELCO’s team works around the clock to monitor its system for outages. We still recommend members report their outages and not assume the cooperative is aware. You can quickly and easily report your outage through your online account or the CHELCO mobile app. You may also report your outage by calling 800-342-0990 day or night. Our crews will work to restore your power as quickly and safely as possible.
Having accurate account information is important. Occasionally, CHELCO will contact you regarding service in your area or to notify you of important updates or events. Please keep your contact information up-to-date so we can reach you. CHELCO does not share account information with outside third parties.
Please log in to your online account to change your phone number or call Member Services at (850) 892-2111
