Earlier this year, CHELCO announced its revamped Switch to Save program. Hear from CHELCO’s Manager of Energy Services, Bryan Gilbert, as he answers some frequently asked questions about the load-control water heater program.

Q: What is the goal of this program?
A: The primary goal of this program is to help CHELCO avoid needing to purchase additional electricity from our wholesale power provider during “peak” times while minimizing future rate increases and the need for new power plants.

Q: How would you explain the Switch to Save program?
A: Through this voluntary program, members allow CHELCO to install a switch on their electric water heater, which enables us to cycle off the water heater, most often on hot summer afternoons or cold winter mornings, without any noticeable impact on available hot water.

Q: What incentives do CHELCO members receive for participating in the program?
A: Participants receive a one-time $25 bill credit for allowing the switch to be installed and a $3 monthly bill credit as long as the switch remains active on the water heater.

Q: Once installed, how does the water heater switch work?
A: A signal is sent to the switch to turn off the electricity to the tank during the “peak” hours when electricity is most expensive. For example, between 2 p.m. and 7 p.m. on hot summer days.

Q: Will participating members have access to hot water even when the switch is activated?
A: Since the water heater can keep water hot for hours and CHELCO screens participants to ensure they have a large enough tank, the brief interruption will not impact having enough hot water for showers, laundry, and other needs.

Q: How can members sign up to join the Switch to Save program?
A: CHELCO is scheduling installations geographically by sending out emails and texts to members. To learn more or schedule your appointment, visit www.chelco.com/switch-save or call 850-307-1122.